bazi Terms and Conditions

1 General Introduction and Applicability

These terms and conditions ("Terms") apply to the bazi Casino platform and all services under it. They form a legal agreement between you and bazi. By using our website or mobile application, registering, or playing any game, you are fully accepting these Terms.

bazi's services are operated for adult users residing in Bangladesh. No person under the age of 21 may participate on our platform. An age verification process must be completed at the time of account registration.

Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines apply equally. Reading all three documents together will give you a complete picture of the conditions for participating at bazi.

2 Account Registration and Verification

2.1 Registration Requirements

To open an account at bazi, you must meet the following conditions:

• You must be at least 21 years of age.
• Only one account may be opened, in your own name, for yourself.
• All information provided during registration must be truthful, accurate and complete.
• A valid mobile number and email address are required.
• Opening more than one account from the same device, IP address or household is prohibited.

2.2 Identity Verification (KYC)

bazi may request documents for identity verification at any time. These may include a copy of your National ID (NID), birth registration certificate or passport. Withdrawals may be put on hold until verification is complete. Account verification is also mandatory to receive birthday rewards.

If you register with false information or fail to complete verification, bazi reserves the right to close the account and forfeit the balance at any time.

2.3 Account Security

You are solely responsible for keeping your account password and login details secure. You must not allow anyone else to use your account. If you suspect unauthorised access, you must notify our support team immediately. bazi will not be liable for any loss caused by a third party if you have not properly safeguarded your credentials.

3 Deposit and Withdrawal Policy

3.1 Deposits

Funds can be deposited at bazi via bKash, Nagad, Rocket, Upay and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳500. Deposit processing times depend on the method chosen.

You may only deposit from a payment account registered in your own name. Using a third-party payment account is strictly prohibited and, if detected, may result in account closure.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals generally take between 30 minutes and 3 hours to process. You must withdraw using the same payment method you used to deposit. First-time large withdrawals may require additional verification.

To withdraw funds earned from bonuses, wagering requirements must be met. Full details of bonus wagering are described in Section 5 below.

4 Gaming Rules

4.1 General Gaming Terms

The outcome of all games displayed on bazi is controlled by a certified Random Number Generator (RNG). Each game has its own rules, which can be viewed while the game is running. Slots, live casino, baccarat, roulette and sports betting — each category has its own separate rules and limits.

4.2 Betting Limits

Minimum and maximum betting limits are set for each game. If a technical error results in an incorrect amount being won or lost, bazi reserves the right to void or correct that transaction. In live games, the dealer's or croupier's decision is final.

4.3 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure if detected:

• Manipulative or strategic betting with the intent to circumvent bonus terms.
• Using automated bots or software to play games.
• Colluding with other users to follow fraudulent betting strategies.
• Exploiting technical vulnerabilities in the platform for gain.
• Money laundering or using funds from illegal sources.

5 Bonus and Promotional Terms

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳2,000 bonus, giving a balance of ৳3,000; to withdraw this bonus, wagering of ৳2,000 × 15 = ৳30,000 must be completed.

5.2 Other Promotions

bazi's regular promotions are as follows:

• Weekly bazi Deposit Festival: 50% bonus on deposits, up to ৳5,000; wagering 20x; minimum deposit ৳500.
• bazi Slots Fun Bonus: 30% bonus on deposits for slot games, up to ৳3,000; wagering 18x; minimum deposit ৳500.
• Cricket Excitement Reward: 40% bonus on deposits for cricket betting, up to ৳4,000; wagering 15x; minimum deposit ৳500.
• bazi Birthday Gift: Up to ৳1,000 for verified members during their birthday month; wagering 10x.
• Refer a Friend to bazi: Up to ৳2,000 for each friend who successfully registers and deposits; wagering 12x.

5.3 General Bonus Terms

Bonuses are not cash and cannot be withdrawn directly. No withdrawal request will be accepted from the bonus balance before wagering requirements are met. Multiple bonuses cannot be active at the same time — the next bonus cannot be claimed until the wagering on the current one is complete. bazi reserves the right to change or cancel any promotion at any time.

6 VIP Program and Cashback Policy

The bazi VIP Program has four tiers: Bronze, Silver, Gold and Platinum. Cashback on weekly net losses is provided at each tier:

• Bronze: Up to 0.3% cashback on weekly net losses.
• Silver: Up to 0.6% cashback on weekly net losses.
• Gold: Up to 0.9% cashback on weekly net losses.
• Platinum: Up to 1.2% cashback on weekly net losses.

Example: if a Gold member's net loss in one week is ৳20,000, they will receive ৳20,000 × 0.9% = ৳180 cashback. Cashback is credited to the account automatically every Monday. There is no wagering requirement on cashback, but it is not direct cash — it applies for use in betting.

Tier advancement is based on regular gaming activity and deposits. Members must remain active within a set period to avoid tier demotion.

7 Responsible Gaming Commitment

bazi believes that gaming is a form of entertainment — not a guaranteed way to earn money. We encourage all our members to play within their means.

Full details on setting deposit limits, self-exclusion and available support can be found on our Responsible Gaming Guidelines page. Any member may request that their account be temporarily suspended for a set period.

If you notice signs of problem gambling, please seek professional help. bazi's support team is always available to assist with this in Bangla.

For ages 21 and over — participation by minors is strictly prohibited.

8 Data Protection and Privacy

bazi uses SSL encryption and industry-standard security measures to protect your personal information. Full details of how your data is collected, stored and used can be found in our Privacy Policy.

Your information is shared with third parties only to the extent required by legal obligation or for payment processing. Your data is not sold to third parties for marketing or advertising purposes.

9 Account Closure and Suspension

9.1 bazi's Rights

bazi may temporarily suspend or permanently close any account and cancel its balance in the following circumstances:

• Violation of any provision of these Terms.
• Fraudulent activity or operating multiple accounts.
• Registering with false information or failing identity verification.
• Long-term account inactivity (subject to prior notice).

9.2 Member's Rights

You may request the closure of your account at any time. In such cases, the remaining real-money balance (excluding bonuses, subject to conditions being met) will be returned via the designated payment method. Account closure requests can be made via live chat or email.

10 Limitations and Liability

bazi and its affiliated entities accept no liability for the following:

• Games interrupted mid-session due to internet connectivity issues.
• Transaction delays caused by third-party payment providers.
• Losses resulting from technical errors or server disruptions beyond our control.
• Losses resulting from your own negligence or misuse of account credentials.

bazi's liability will be limited to the maximum extent permitted under applicable law. In the event of a dispute, resolution will first be attempted through discussion; if unresolved, the applicable legal process will be followed.

11 Customer Support and Complaints

bazi's customer support team is available seven days a week, 24 hours a day via live chat and email in both Bangla and English. For any issue or complaint, please contact us via live chat first.

Our support email: [email protected]

When submitting a formal complaint by email, please include a detailed description, your account information and any relevant screenshots. An initial response will be provided within 72 hours of receiving the complaint.

For answers to common questions, visit our FAQ section — there you will find answers about deposits, withdrawals, bonuses and account-related topics.

12 Changes to Terms and Effectiveness

bazi reserves the right to change any part of these Terms. For significant changes, members will be notified at their registered email address at least 7 days in advance. Minor amendments will be communicated by updating the website.

Continued use of the site after any change will be considered acceptance of the updated Terms. If any change is not acceptable to you, you have the right to close your account.

If any provision of these Terms is found to be partially or fully unenforceable, the remaining provisions will continue in full effect. In the event of any conflict between the English and Bangla versions, the original Bangla version will take precedence.